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Product & Usage
Q: How do I use the Pearwood Color Renewing Shampoo?. A: Pearwood recommends a procedure where you treat the product exactly like your regular daily shampoo, abandoning any complex preparation. You can simply pump an appropriate amount into your palm
Shipping
Q: What is the delivery time for orders?. A: For orders to the United States, Canada, Australia, and the United Kingdom, shipping typically takes 5-10 business days. For deliveries within Europe, shipping times are usually between 7-12 business days.
Orders & Payment
Q: What should I do if I haven't received my order yet?. A: If you have not received your order and are concerned about the delivery status, please use the tracking number provided to you to check the status of your shipment through our tracking port
Returns, Refunds & Cancellation
Q: How long can I cancel my order?. A: If you cancel your order within 24 hours of placing it, you are eligible for a full refund. However, if the product is shipped due to logistical issues, you can still request a refund by contacting customer serv